Normal access to our BigBlueButton servers in North America has been restored.
Posted Aug 25, 2020 - 21:47 UTC
Update
The hosting provider has re-routed traffic away from one of their backbones that was experiencing the connectivity issues. Normal access appears to be restored. We continue to test and verify.
Posted Aug 25, 2020 - 20:37 UTC
Monitoring
This is affecting loading of conferences -- the user may see a very slow loading of the session (and it may not get beyond a blue screen). We are monitoring issue with our hosting provider and will update as soon as we have more information.