All Systems Operational

About This Site

Welcome to the status page for Blindside Networks Inc. We provide commercial hosting for BigBlueButton to educational institutions around the world.

Uptime over the past 90 days. View historical uptime.
Servers ? Operational
Recording Processing ? Operational
Client ? Operational
90 days ago
100.0 % uptime
Today
Personal Rooms ? Operational
90 days ago
100.0 % uptime
Today
Dial-in numbers ? Operational
90 days ago
100.0 % uptime
Today
Invite Guest ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
FireFox 96.0.x does not transmit video or screen share (fix is coming)
Resolved - We have deployed the fix to resolve issues with sharing video in FireFox 96.
Jan 17, 12:41 UTC
Monitoring - We have detected an issue with FireFox 96.0.x that is preventing it from transmitting webcam or screen share to other users in a session (or to the server for recoding). We have a fix ready and are deploying it to our infrastructure. Until fully deployed (we'll update this incident when deployed), we recommend users use Chrome instead when sharing webcams or screen.
Jan 14, 20:57 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Jan 13, 2022
Issues launching LTI in Canada
Resolved - We've resolved the issue and the LTI launches should be working normally.
Jan 13, 16:27 UTC
Identified - We have identified a bottleneck in our LTI support in Canada and are in process to resolve it. This is preventing some users from launching in LTI. The time to resolve the issue should be short.
Jan 13, 16:13 UTC
Jan 12, 2022
LTI launch issues (Canadian Region)
Resolved - We have resolved the issue that was affecting LTI in Canada. Access via LTI should be operating normally again.
Jan 12, 21:19 UTC
Identified - We have identified an issue that is preventing launching of new BigBlueButton sessions via LTI. The issue only affects our Canadian regions. We are working on resolving the issue.
Jan 12, 18:17 UTC
Recordings delay in Canada
Resolved - This incident has been resolved.
Jan 12, 21:17 UTC
Update - We have identified the issue affecting processing of and resolved it. Recordings are now processing normally again in Canada as of 4:00 PM Eastern.
Jan 11, 23:56 UTC
Update - We are continuing to investigate this issue.
Jan 11, 20:32 UTC
Investigating - We are currently investigating an issue with delayed processing of recordings in Canada.
Jan 11, 20:27 UTC
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